The future of dispensary ordering
Built for iMessage, SMS, and RCS. Customers order naturally — the AI handles strains, edibles, effects, and compliance.
Multimodal intelligence
Fern processes text messages, product photos, and voice messages with the same fluency. No other dispensary platform comes close.
"hey do you have any indica strains good for sleep? nothing too strong, maybe around 18% THC"
Parses natural language with full product knowledge — strains, effects, potency, edibles, concentrates. Recommends based on what customers actually want.
"I want this" + photo of a product
Send a photo of a product label, a screenshot from a brand's page, or a picture of packaging. The AI identifies it and matches to your inventory.
"Yeah let me get a quarter of OG Kush and two of those 10mg chocolate bars"
Customers send a voice note like they'd talk to a budtender. The AI transcribes, understands context, and confirms the order.
Simple by design
Three steps. No friction. No training required.
No app, no website, no account. They just text your dispensary's number like they'd text a friend.
Fern matches their request to your live inventory, handles product knowledge, and shows a clear order summary with pricing.
Confirmed orders appear instantly. Update status and your customer gets notified — "Your order is ready for pickup!"
The difference
See what real intelligence looks like.
| Traditional Platforms | Fern |
|---|---|
| ✕ Requires app download or website | ✓ Just text — zero friction |
| ✕ Search-and-filter menu browsing | ✓ Natural language — "something for sleep" |
| ✕ No product recommendations | ✓ AI-powered strain & effect matching |
| ✕ Text-only input | ✓ Text, photos, and voice messages |
| ✕ Generic, impersonal experience | ✓ Like texting a knowledgeable budtender |
Transparent pricing
No per-order fees. No setup fees. No contracts.
For single locations ready to offer text ordering.
For dispensaries ready to connect ordering to operations.
For multi-location operators with custom workflows.
See how Fern works with your menu and your POS. Book a 15-minute demo.
textfern.ai — AI-powered text ordering for dispensaries